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NEW YORK CITY – Amazon worker Gerald Bryson had hand-counted thousands of items in his warehouse’s inventory over three days when his manager showed him a “Supportive Feedback Document.”
Bryson had made 22 errors, the 2018 write-up said, including tallying 19 products in a storage bin that in fact had 20. If Bryson erred like this six times within a year, the notice stated, he would be fired from the Staten Island warehouse, one of Amazon.com’s largest in the United States.
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